The UCD Transplant Center is responsible for all aspects of care related to kidney transplantation.
Job Summary Final Filing Date : 1/23/21 Salary Range : $23.94 - $34.31 Salary Frequency : Hourly Appointment Type : Career Number of positions : 1 Percentage of Time : 100 Shift Hour : 8 hours Location : Transplant Program, Cypress Building, Suite B City : Sacramento, Ca Union Representation : Yes Benefits Eligible : Yes
We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.
THIS IS NOT AN H1- B OPPORTUNITY
Responsibilities This position supports the post-transplant patient care team by providing daily lab entry and scanning, appointment scheduling, daily phone coverage, establishing and monitoring standing lab orders, preparing prescription refill requests, prior authorizations and seeking financial prescription assistance for unfunded patients as needed.
Excellent computer skills. Must be skilled in a variety of computer applications, including word processing, spreadsheets, databases, Lotus Notes, EMR
Working knowledge of medical and laboratory terminology sufficient to communicate knowledgeably with patients and health care providers regarding appointments, services and procedures.
Must have experience scheduling patient clinic and ancillary appointments.
Knowledge of health care insurance systems, which may include Medi-Cal, Medicare, HMO, PPO, fee-for-service, county funded coverage, and workers' compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, and explain provisions and requirements to patients.
Written and verbal communication skills to clearly and concisely provide information, explanations and instructions to, and to elicit information from others with varying levels of ability to understand, including individuals who are ill or distressed or for whom English may be a second language. Must be able to write legibly in very small spaces.
Skill and ability to type with speed and accuracy; ability to read, effectively compose, and edit documents with an excellent working knowledge of English grammar, punctuation, spelling, and sentence structure; use proper style and format with strict attention to detail.
Organizational skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities and maintain work effectiveness in a setting with a volume of patient activity and frequent interruptions.
Ability to research, collect, organize, interpret, and input data.
Experience abstracting laboratory results and other medical information from a medical record.
Professional skills and physical capacity to maintain composure, efficiency and a positive, customer-service oriented manner during periods of peak workload, with frequent interruptions, under tight deadlines.
Problem-solving skills to independently define a problem; identify the resources available to help solve the problem, create viable solutions and take the action necessary to implement them; and follow through to ensure the problem is resolved to the satisfaction of all parties.
Ability to exercise discretion to ensure that patient confidentiality, HIPPA, is maintained and a professional, respectful work environment exists at all times.
Ability to orally communicate via telephone and in person in an effective, courteous, cooperative, informative, and diplomatic manner with co-workers, clinical faculty, Medical Staff, Campus officials, referring physicians, and the public.
Hospital or Clinic Experience
UC Davis Health or Academic work experience
Experience with follow-up appointment scheduling & radiology appointment scheduling
Multi-line phone experience handling high volume calls
Work experience with EPIC
Special Requirements This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.