Are you passionate about making a difference in your community? Terracon is growing and hiring a regional Client Development Manager for our southern California offices. The successful candidate will utilize business contacts currently in their network, as well as professional organizations, in order to develop new clients and gain intelligence to support the Orange County and Inland Empire office in securing work in Southern California. In addition, our new employee-owner will continually develop strong trust relationships to secure project opportunities. This position will support our clients on projects ranging from commercial, healthcare, municipal, federal, aviation, renewable energy, and transportation through our environmental, facilities, geotechnical, and materials service lines. This position is for an experienced Architecture / Engineering / Construction (A/E/C) industry specific Client Development professional who will be responsible for developing key relationships and quickly identifying business opportunities critical for Terracon’s growth and success in the region. Other responsibilities include leading, managing, mentoring and growing a marketing team in the southern California region.
If your passion lies in working on exciting new projects that directly benefit your community, and if you're interested in belonging to a 100% employee-owned organization that allows us to set our course together and benefit when our hard work creates financial success, then Terracon is your kind of company! We share your passion.
Essential Role and Responsibilities:
Lead safety efforts for team and ensure team follows safety rules and practices. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all activities related to client development and marketing.
Intentional, focused client development that includes client meetings weekly (virtual or face-to-face).
Lead the relationship building process by articulating how Terracon’s team and services can provide value and close business opportunities.
Develop trust relationships with office teams and assist office team in Client Experience and Development
When applicable, lead communication with the client during a project lifecycle.
Provide transparent client development leadership. This would include tracking and reporting of key market information, facilitating strategy meetings, motivating and training others in the art of client development and the project pursuit process, managing key client relationships, manage professional organization memberships, and networking.
Client Relationship Manager (CRM) management.
Manages staff that may include marketing specialists and directs the activities and monitors the results of subordinate direct reports, including career development and review of timesheets and expenses.
Collaborates with leadership and management to develop client development plans, budgets and performance goals for their staff and themselves.
Working with a team of Client Development Professionals in Terracon’s Western Operating Group.
Develops key competencies in Terracon’s business intelligence tools in order to assist leaders and managers and others in strategic decision making (markets, sectors, go/no-go, etc.) that enhance efficiencies.
Manage and lead our major pursuits in the region; has the experience and know-how to facilitate strategy meetings for both client pursuits and major project pursuits (capture planning).
Assist in Client Development Blitzes in other markets in Terracon’s Western Operating Group, as necessary
Oversees the process of reporting client development results. This includes client and project pursuits, RFPs/RFQs, proposals, key wins and losses, industry activities and other general client development and marketing responsibilities.
Works with corporate personnel including national accounts, sectors, legal, human resources and marketing to assist in overall company goals related to revenue growth.
Attend professional organization, government and technical meetings/events as a representative of Terracon and coordinate/participate in these meetings and events on a regular basis.
Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
Support our National Account Program and our National Account Managers (NAMs), as requested.
Bachelor’s degree in engineering, earth sciences, business, marketing or related degree and 6+ years’ related experience. Or, in lieu of a degree, a minimum of 10 years specific A/E/C related experience.
Must have previous experience in a technical discipline A/E/C
Valid driver’s license with acceptable violation history.
Telecommuting is allowed.
Additional Salary Information: Annual Bonus and Paid Cell Phone
Internal Number: 16381BR
About Terracon Consultants, Inc.
Terracon is a 100 percent employee-owned consulting engineering firm providing quality services to clients. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon currently has more than 5,000 employees in more than 150 offices with services available in all 50 states. Terracon’s growth is due to valued employees exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.