Position Description: Under the direction of the Restaurant Management Team, the Restaurant Host is responsible for maintaining guest services for the restaurant lounge and bar at Plateia Restaurant. Incumbent ensures all guests are greeted, promptly seated, and served in a professional, courteous, and timely manner. Monitors the open and seated sections of the restaurant, bar and lounge, estimates wait times for guests, answers the telephone, and takes reservations as needed. Keeps the kitchen and appropriate managers aware of large groups of guests and keeps track of the reservation and occupancy chart as needed. Informs the Restaurant Manager and Executive Chef of any issues, concerns, large groups, complaints or feedback from guests. Serves as the first contact with restaurant guests, encouraging return visits and providing exemplary customer service. Interacts with team members and guests in a high-volume dining environment. Execute other functions and responsibilities as assigned by management.
Must be available to work varying schedules; including evenings, weekends, holidays and over time in order to reflect the business needs of the department.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.