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Clinical Outcomes Associate
Summary Responsible for developing and maintaining relationships with CCHP members and providers through outgoing telephonic outreach. Promotes positive customer relations through prompt, courteous, and professional service in this fast paced, high volume, customer centered environment. Additionally, will be responsible for answering incoming calls and responding to inquiries relating to providers, benefits, member accounts, other health insurance and health plan policies. Work closely all frontline staff, providers, and the member population to improve member engagement, leading to improved health outcomes. This position is responsible for applying appropriate engagement tactics to close c


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