The Sales Operations Analyst is responsible for supporting Sales Operations & Governance team by providing detailed sales reports, analyzing current process/metrics, identifying potential issues, and providing solutions that enhance business efficiency. The Sales Operations will act as a liaison between Masters' partners and the greater Sales Ops & Gov Org, maintaining positive working relationships while providing feedback and results reporting to leadership.
Schedule: Monday-Friday 9:00AM - 5:00PM **Partially Remote - Must be able to work in an in-office setting and occasionally report to Hub location for meetings.
Responsible for maintaining and developing Masters' Sales and KPI reporting.
Collect and analyze data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls.
Develops problem solutions by describing requirements in a work-flowchart and diagram, studying system capabilities, analyzing alternative solutions, and preparing system specifications as needed.
Prepares reports by collecting, analyzing, and summarizing data collected from various systems.
Create and analyzes call metric reports for management team to review with business partners.
Works with business to discuss and review reasons behind call drivers in an effort to create efficiencies and improve the customer experience
Works closely with Sales Operations and Governance team to identify knowledge gaps and put plan of action in place to ensure a level of consistency across all teams.
Develops and implements methods and procedures for monitoring work activities in order to inform management of current status.
Partner with other McKesson business units leveraging supported technologies in an effort to share best practices and knowledge.
Technical Skill Requirements:
Experience with quality checking data sources and executing methods to maintain high quality of analytic datasets
Data analysis experience: ability to execute complex analysis and synthesize into a storyline to socialize, influence and drive action across the organization
Advanced PC skills: Proficient in Microsoft Office including Word, Excel (v-look ups, pivots, If statements, charts, graphs, PowerPoint
Experience with Salesforce, SQL, SAP, and Tableau is a plus
4-year degree in related field or equivalent experience.
1+ Years of Data Analysis Experience
Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
Technical writing experience in relevant areas, including queries, reports, and presentations
Data Collection/Organization Skills
VBA Macros (preferred)
Data visualization tools
Microsoft office tools
Excel, Word, PowerPoint, Outlook, SharePoint, OneNote, etc.
Professionalism/ Time management skills
Work with management to prioritize business and information needs
Proven success in a collaborative, team-oriented environment
Willingness to make decisions and solve problems
Be the go-to person for any ad-hoc data-related questions
General office demands
Additional Knowledge & Skills
Self-motivated, organized, and capable of pro-actively identifying, sourcing, and handling multiple initiatives at one given time to successful completion
Demonstrates personal commitment and drive to meet or exceed objectives.
Must be a team player and willing to work in a changing environment.
Career Level - IC - Business Support - B4
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
Internal Number: JR0047041
About McKesson Corporation
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient.