ID Card Services Coordinator, Bay Tree Campus Store
University of California Santa Cruz
Location: Santa Cruz, California
Internal Number: 3209170
ID Card Services Coordinator, Bay Tree Campus Store
Location: Santa Cruz Job ID: 36990
UC Vaccination Policy: With limited exceptions, COVID-19 vaccinationsarerequired for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.
Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.
INITIAL REVIEW DATE (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The IRD for this job is: 06-20-2022
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
Colleges, Housing and Educational Services (CHES) is a multi-funded organization within the Business and Administrative Services (BAS) division at the University of California (UC) Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services, facilities, employee housing and capital planning, dining services, conference services, early education services, the Bay Tree Campus Store ID card services, and business and financial analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children and external constituents.
Within CHES, the Bay Tree Campus Store is a self-supporting Auxiliary Enterprise, whose mission is to provide to the campus community with books, related materials and services which complement the academic environment and which support the diverse needs of the campus community.
Under the general supervision of the Director of the Bay Tree Campus Store, the ID Card Service Coordinator will support all aspects of student identification and graduation ceremony accessories. This position interfaces with several campus and public units, facilitating a critical relationship between students, staff and faculty.
Salary Information: $24.64 / hourly
No. of Positions: 1
Benefits Level Eligibility: Full benefits
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Clerical Employees (CX)
Job Code Classification: 004722 - BLANK AST 3
Travel: Never or Rarely
50% - Core Function: Program Administration
The incumbent has oversight of all aspects and functions of ID Card Services at the Bay Tree Campus Store, including maintaining policies, practices and procedures.
The Coordinator will work with vendors and review all vendor service contracts. The position is also responsible for creating requisitions and coordinating purchases of equipment, supplies, and product.
This position will work with a number of different software and imaging systems to create student identification cards, staff badges, and enrollment verification stickers and is responsible for their security and proper distribution. The incumbent is also responsible for the security of the system software operations, equipment and supplies.
Will perform problem solving and act as a liaison between on and off campus units. Manages cash handling, collection, deposits and cash fund administration. Maintains billing, recharges and reconciliations. Approves invoices and follows up on discrepancies and credits.
The incumbent will suggest process improvements to the Director.
20% - Communication
The incumbent will handle daily correspondence with the campus community.
Provides quality customer service to all constituents and act as the primary point person for ID Card Services.
Provides outreach and follow up as needed with vendors and salespersons to ensure appropriate inventory levels, pricing and equipment availability.
15% - Publication
Oversees the content, design, graphics, printing and distribution of student identification cards, staff badges and auxiliary service announcements in a deadline-focused environment.
Oversees and updates information for the Bay Tree Campus Store website.
10% - General Research
The incumbent will perform periodic research on existing vendors and service contracts, reviewing pricing, products and delivery. Will compare existing vendor pricing against competitor pricing and bids and will provide recommendations and findings to the Bay Tree Campus Store Director.
This position will maintain vendor activity records and logs of product sales Will maintain and update vendor and policy handbooks and binders to reflect changes in inventory and advancements.
5% - Other Duties as Assigned
Will represent ID Card Services at all appropriate campus planning meetings, presenting timelines and informational handouts pertaining to services and deadlines.
May train and provide guidance to student employees.
Demonstrated experience working in a customer service environment with an emphasis on effectiveness, professionalism, and integrity
Excellent interpersonal skills, with the ability to interact effectively with diverse groups of people demonstrating tact, flexibility, sensitivity and helpfulness
Strong computer skills with ability to learn and use campus financial a systems, personal computers, spreadsheet, and data base utilities. Knowledge of Microsoft Word, Excel, and File maker database systems
Excellent organizational skills with the ability to prioritize a heavy workload with the pressure of frequent interruptions and manage multiple activities to meet unit, organization, and campus deadlines
Strong written and oral communications skills to disseminate information in a clear and concise manner, in person, by e-mail and over the phone
Cash handling experience with the ability to operate computerized cash register terminals
Demonstrated professional administrative skills with knowledge of standard office procedures and equipment
Demonstrated ability to research data
Excellent data entry skills to type correspondence, reports and perform data entry with accuracy
Ability to utilize imaging systems and other software to prepare id cards and badges and stickers documents, reports,
Ability to learn and utilize new policies, work processes, and computer applications
Ability to train and provide feedback to student employees
Ability to exercise discretion and good judgment with confidential information
Ability to work as part of a team, as well as independently with general supervision
Ability to work with individuals from diverse ethnic and cultural backgrounds with sensitivity and professionalism
SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check
Must be able to work overtime during the beginning of fall quarter and the end of spring quarter
The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
HOW TO APPLY
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The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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