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Infusion Call Center Lead
UCSD Layoff from Career Appointment: Apply by 4/5/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Special Selection Applicants: Apply by 4/17/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.DESCRIPTIONUnder the supervision of the Infusion Scheduling Supervisor, the Infusion Call Center Lead oversees the Infusion Call Center and is tasked with the appointment scheduling process in Epic, particularly for complex patient appointments. The incumbent is responsible for customer service, registration, appointment scheduling, and insurance verification in a busy, patient-focused contact center. Typical du


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