DESCRIPTION

Under the supervision of the Radiation Therapy Manager, the Administrative Receptionist is responsible for a variety of clerical duties in support of daily patient services within clinical areas; Answer all clinic calls using the UCSD Ambulatory Care scripted greeting and follow telephone guidelines. Triage all calls and transfer to appropriate staff.

Responsible for customer service, greets arriving patients for their appointments, oversees all aspects of registration, insurance verification, collects Co-payments and makes deposits daily. Coordinates appointments disposition and confirms patient appointments. Serves as a liaison for physicians, nurses and other Radiation Oncology staff. Uses multiple computer systems simultaneously. Other duties as needed.

MINIMUM QUALIFICATIONS

• Three (3) years previous related experience in a large complex healthcare setting.

• Demonstrated working knowledge of medical terminology.

• Possess proven knowledge of third party payors including federal, state, and private health plans.

• Strong proficient computer skills and be able to work between multiple systems.

• Solid problem solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met.

• Excellent communication skills with ability to communicate clearly both verbally and in writing and be able to articulate complex ideas for all levels of audiences.

• Be a self-starter who is accountable and requires minimal direction and supervision. A person who is open to new ideas and a creative and flexible individual who is comfortable working in a large, complex organization.

PREFERRED QUALIFICATIONS

• Minimum one (1) year experience with patient admissions/registration.
• Experience working with various computer programs, including EPIC.
• Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting.
• Bilingual in both English and Spanish.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

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About University of California San Diego

UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.

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