1. Responsible for day-to-day operations in their specific location in all clinical areas which could include Urgent Care under the direction of the Manager of Clinic Operations, Urgent Care Manager and in partnership with Lead Clinical Assistants as applicable.
2. Ensures clinical staff follows departmental policies and procedures, objectives, OSHA Rules and Regulations, HIPAA practices, and environmental and infection control standards.
3. Works with Manager and Lead (as applicable) to coordinate daily clinical staff schedule according to business demand and available staff.
4. Will be responsible for rotated call shifts on weekends with other Managers, Supervisors and Leads. 
5. Will work, in conjunction with Managers, on hiring, onboarding, training and coaching of clinical staff.
6. Receives, investigates, and resolves complaints.
7. Meets with staff regularly to review and address clinical protocols and facilitate concern/problem resolution. 
8. Facilitates daily workflow, reassigning and directing staff as needed.
9. Conducts daily morning huddles and as needed throughout day.
10. Maintains medical supplies by conducting inventory, ordering/receiving/distributing supplies accordingly or directing these activities.
11. Ensures medical equipment is in good working order/condition and coordinates repair/replacement as needed.
12. Ensures cleanliness, adequate stock of supplies and functioning equipment in examination rooms. 
13. Assists clinical staff and providers as needed.
14. Responsible for timekeeping, goal setting and review process for direct reports.
15. Participates in staff meetings, providing updates as applicable.
16. Role models the principles of a Just Culture and Organizational Values.
17. Completes other/tasks and duties as assigned. Must be HIPAA compliant.

One of the following is required:

• Medical Assistant:
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) by American Medical Technologist (AMT)
  • National Certified Medical Assistant (NCMA) by the National Center for Competency Testing
  • Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association 
  • Medical Assistant Certification (MAC) by the American Medical Certification Association
  • Nationally Registered Certified Medical Assistant by the National Association for Health Professionals

• State of Colorado Licensed Practical Nurse or valid compact state license.
• State of Colorado Registered Nurse or valid compact state license.
• State of Colorado Licensed Paramedic.

• Basic Life Support (BLS) required

• Proficiency in Microsoft Office applications required.
• UKG familiarity preferred.
• Must possess, or be able to obtain within 90 days, the computer skills necessary to complete the online learning requirement for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

• N/A

Benefits at Vail Health (Full Time) Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

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About Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.

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