The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
Roseville, California
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This position is within the Ophthalmology department at the San Francisco Veteran's Affairs Medical Center or a community-based outpatient clinic (CBOC). The Ophthalmology Health Technician plays a crucial role within the eye care team - overseeing and coordinating patient flow. Key responsibilities include training team members - effectively communicating with Optometrist/Ophthalmologist - ensuring compliance with best practices and protocols - and promoting a collaborative work atmosphere.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
a
Citizenship
Citizen of the United States
b
Experience and Education Experience
One year of experience in a health care field - such as but not limited to nursing - medical assistant - or health technician
OR Education
Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree
OR Experience/Education Combination
Equivalent combinations of experience and education are qualifying
Examples are listed below:(a) Six months of experience in the health care field
and one year above high school
or(b) Six months of experience in the health care field and successful completion of a course for health care technicians - hospital corpsmen - medical service specialists - or ophthalmology technicians given by the U.S. Armed Forces
or(c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting
c
Certification
All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology)
Grade Determinations
In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates
Health Technician (Ophthalmology) - GS-5 (Entry Level) Experience or Education
None beyond the basic requirements
Health Technician (Ophthalmology) - GS-6 (Developmental Level 1) Experience
One year of experience equivalent to the GS-5 grade level
Demonstrated Knowledge - Skills - and Abilities (KSAs)
In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
Knowledge of general outpatient clinical policies and procedures in a healthcare environment
2
Ability to obtain - document and record demographic and medical information from patients in order to develop an accurate medical record
3
Ability to use basic ophthalmic equipment
and 4
Knowledge of basic disinfection of non-critical reusable medical equipment
Health Technician (Ophthalmology) - GS-7 (Developmental Level 2) Experience
One year of experience equivalent to the GS-6 grade level
Demonstrated Knowledge - Skills - and Abilities (KSA)
In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
Knowledge of anatomy and function of the eye and basic ocular pharmacology
2
Knowledge of outpatient eye care policies and procedures in a health care environment
3
Ability to use basic ophthalmic diagnostic equipment to perform preliminary ocular testing
4
Ability to perform minor extraocular surgical assisting
and 5
Ability to provide eye care patient education
Health Technician (Ophthalmology) - GS-8 (Full Performance Level) Experience
One year of experience equivalent to the GS-7 grade level
Demonstrated Knowledge - Skills - and Abilities (KSA)
In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
Ability to perform advanced tonometry and pupil evaluation
2
Ability to perform calculations for selection of intraocular lens
3
Knowledge of clinic based ophthalmic surgical assisting
4
Knowledge of eye anatomy and physiology
5
Knowledge of medication effects and proper instillation in the eye
6
Knowledge of optics
and 7
Knowledge of proper cleaning and maintenance of clinic equipment
Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional
philanthropic
religions
spiritual
community
student
social)
Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment
You will receive credit for all qualifying experience - including volunteer experience
The full performance level of this vacancy is GS-8. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-8. Physical Requirements: The Health Technician-Ophthalmology should be able to lift and/or carry up to 45 pounds (intermittently)
They will also straight pull/push up to 45 pounds (intermittently)
They will stoop - squat and kneel (occasionally)
The incumbent will have overhead work (intermittently)
Position requires prolonged walking and standing (up to 4 hours per day) and sitting (up to 2 hours per day).
Duties
- Conduct comprehensive initial interviews with patients to gather detailed medical and ocular histories - including current symptoms - previous treatments - family ocular history and medication currently prescribed
Identify possible unconventional problems areas that maybe affecting the patient's overall well-being
The information gathered is used for assessing - planning - implementing and evaluating patient condition and care for patients ranging from 18 to geriatric
- Measure and record both corrected and uncorrected visual acuities - as well as the specifications of the patient's spectacles using a lensometer
Assess whether vision can be enhanced through minor adjustments to the lenses or the use of a pinhole device
- Evaluate and document the optical power of spectacles - including detailed assessments of contact lens parameters such as base curve - overall diameter - power - and tint specifications
- Measure and record the range of accommodation power
conduct refractometry using an automated objective refractometer
and perform tests for contrast sensitivity - color vision - ETDRS acuity - stereo acuity - glare sensitivity - and pupillometry
Conduct glare testing to evaluate visual acuity in cataract patients
Perform basic ocular motility assessments and administers cycloplegic and mydriatic agents for fundus examinations
- Assist physicians in conducting specialized procedures - including Visual Field Tests (VFT) - corneal topography - optical coherence tomography (OCT) - slit lamp photography - fundus photography - biometry - ultrasound A/B scans - ultrasound biomicroscopy (UBM) - fluorescein angiography - and both automated and manual keratometry readings - as well as intraocular pressure checks through tonometry
- Prepare and stock examining rooms to meet the providers' needs for patient care
Ensure that all materials - products - ocular drops - and ointments are current and not expired
Restock post-operative documents required for patient education
Select and prepare the appropriate equipment for specific minor procedures to be performed in the clinic
Organize instruments - supplies - and equipment systematically - and verify that all equipment is functioning properly
- Maintain a sterile environment throughout the procedure - Facilitate patient movement within the clinic to minimize delays and reduce duplication of efforts - thereby decreasing patient wait times
- Distribute and balance workload among staff technicians based on established workflows and job specializations
- Maintain awareness of the status and progress of tasks - making daily adjustments as needed according to priority - and seek assistance from supervisors for any issues that may arise - such as backlogs that cannot be resolved promptly
- Retrieve relevant clinical documents and images for the following day's clinic
- Provide training to less experienced staff technicians and stays updated on procedures - policies - and directives to answer any questions that arise
- By staying current with advancements in ophthalmic technology and practices - the senior technician enhances the overall efficiency and effectiveness of the department - ultimately improving patient care and outcome
- Seek necessary information or decisions from lead/supervisor when problems occur
- Additionally - complete other duties related to health technician responsibilities as assigned
Work Schedule: Monday-Friday 8:00am-4:30pm (or as determined by supervisor depending on needs of the service) Telework: Not Available Virtual: This is not a virtual position
Functional Statement #: 08385-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.