Kaiser Permanente - Washington Permanente Medical Group
Seattle, Washington
Featured! Featured!
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Patient Service Representative, Primary Care (Marina Del Rey)
UCLA
Application
Details
Posted: 05-Nov-25
Location: Marina Del Rey, California
Internal Number: 149705044
Description
As a Patient Services Representative, you will report directly to the clinic Manager, providing direct support to the physicians and patients for assigned primary and/ or specialty care physicians. Major duties include but are not limited to:
Acting as a liaison for the patients and physicians in the practice
Assisting patients in accessing service within the health system
Facilitating communication with referring physicians referring patients to appropriate resources
Providing follow-up through telephone and EPIC/CareConnect.
Salary Range: $30.36-$43.49
Qualifications
·Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
·Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
·Ability to creatively integrate competing demands into a productive working environment.
·Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
·Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
·Knowledge of specific specialty practice and workflows
·Familiarity and knowledge of authorization process & managed care programs
·Ability to provide coverage for Community clinics as assigned.
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
