The Assistant Director for Outdoor Recreation is responsible for the design, direction, management and evaluation of a comprehensive outdoor recreation program, including outdoor trips, instructional programs, rental center, bike rental program, and bouldering wall. Responsibilities include personnel management, financial management, guest relations, facility management, planning and design of inclusive programs and services and safety and risk management. The Assistant Director provides tactical and operational leadership designed to achieve the Campus Recreation vision. The position requires representation of the Department of Campus Recreation in a fair, consistent, cooperative and positive manner in accordance with Department and University policy. The position reports to the Associate Director for Programs and Well-Being Initiatives.

• Provide tactical and operational leadership for the outdoor recreation and education programs designed to achieve the Campus Recreation vision. Program includes outdoor trips, instructional programs, rental center, and bike rental program and repair station, and bouldering wall.
• Responsible for the effective management and oversight of program offerings and facility spaces that achieves exceptional quality, stewardship and accountability.
• Plan semester / annual program mix and slate of offerings designed to achieve the vision for outdoor recreation programs while meeting U of A community needs. Work through subordinate staff to ensure curriculum design is consistent with best practices and industry standards.
• Collaborate with department staff to ensure facility spaces are maintained as needed to meet industry standards for programmatic use.
• Create the annual budget submission for review and approval. Manage the program according to approved budget, carrying out best practices in financial stewardship.
• Staff supervision including hiring, training, scheduling, feedback, evaluations, payroll and disciplinary processes for full-time, ancillary, student and volunteer staff. Indirect supervision of independent contractors. The development and engagement of student staff is an emphasis.
• Develop for review and approval any pertinent program area policies, procedures, processes and training / operations manuals.
• Develop or update necessary emergency procedures, safety practices and risk management processes in conjunction with administration and the department risk management work team. Represent Outdoor Recreation as a member of the departmental risk management work team.
• Develop marketing strategies, publicity strategies and pricing structures. Collaborate with department marketing staff and/or outside agencies as appropriate to implement strategies. Conduct outreach efforts in order to increase awareness and visibility of the program.
• Ensure the highest possible level of customer service in order to provide exceptional experiences through outdoor recreation programming.
• Develop, in collaboration with department staff, appropriate program assessment tools to assess market needs and interests, participant satisfaction and overall program feedback. Report on results, including strategies for process improvement.
• Execute equipment and supply purchasing within budgetary parameters according to U of A policies.
• Inventory and maintain all equipment and supplies to ensure quality, safety and security.
• Provide ongoing, semester and annual updates on pertinent measures of success, including participation, assessment data, and financial status and area happenings.
• Develop and maintain relationships with Campus Recreation, the University of Arizona and Tucson community as necessary to achieve program success, collaborations and partnerships.
• Development and maintain positive relationships with current and potential participants and alumni in order to maximize program success.
• Ensure proficiency in Campus Recreation and University of Arizona policies, procedures and processes.
• Engage in Campus Recreation, University of Arizona and pertinent industry training and development opportunities.

Minimum Qualifications:

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 5 years of related work experience, including 2 years of managerial experience, or equivalent combination of education and work experience.
• A valid driver's license and ability to drive according to the University Fleet Safety Policy.

About University of Arizona Campus Recreation

The University of Arizona, Department of Campus Recreation values wellbeing for our University of Arizona Community. Our goal is to provide safe services, programs and facilities for our students. We foster a culture where people can thrive as individuals within our community.

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