Job Summary

The Dental Assistant II, under direct supervision, provides sub-professional dental work assisting dental providers in the care and treatment of dental patients. Demonstrates strong knowledge of Dental procedures. Able to anticipate and adapt to changes in the dental clinic schedule autonomously. Proficient in supporting all preventative, comprehensive, specialty, advanced dental procedures. At the clinic level maintains the environment of care, manages daily schedules, and performs clinical supportive functions. Is able to support and travel to all Denver Health dental clinics to dental assist as needed. At the chairside level, assists at the dental chair, acquires quality radiographic images and diagnostic material, records and tracks patient data, provides excellent communication, and performs sound infection control practices and techniques. At the employee level promotes positive and professional interpersonal relationships and supports the team concept.

Essential Functions:
 

• At the Clinic Level:
  • Maintaining all environment of care areas, including equipment, dental materials, and stocking of supplies in all rooms to ensure that the clinic is functional and in good working order. i.e. (Completing champion duties, stocking rooms during downtime, and helping set up and breakdown rooms for other team members.) 
  • Reviews daily schedules to determine needs for the day for the TEAM and communicates adjustments for proper patient flow. i.e. (continuously observes schedule for changes throughout the day of, next day, and week. Scrubs schedule for the above during downtime.) 
  • Begin to learn time management and office flow.
  • Supports front office staff and leadership.
  (40%)

• At the Chair Side Level:
  • Demonstrates strong knowledge base of all dental procedures.
  • Reviews and answers questions during consent process.
  • Sets up and prepares according to dental treatment including pulling up appropriate charting notes.
  • Communicates well with patients and providers with particular attention to time management.  
  • Completes all rooming task questions.
  • Acquires diagnostic and quality radiographic images for the providers with good visibility and contrast.
  • Provides chair side dental assistance to all providers
  • Properly handling of dental instruments and sterilization of needed equipment.
  • Proper Asepsis techniques and practices in the operatories
  • Follows OSHA, Joint Commission, EPA, and HIPAA regulations and guidelines. i.e.
  • Understands individual patient needs; Exhibits age appropriate care.
  • Assist with all areas of Recall and Preventative Exams.
  • Proper handoff to Patient Access Specialist (PAS); communicate next steps/patient status.
  • Detail oriented and perceptive to doctor and teammates needs
  • Maintains Dental Operatory.
  (50%)

• At the Employee Level:
  • Demonstrates team player effort.
  • Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors.
  • Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications.
  (10%)

Education:

• No High School Diploma and/or No GED

Work Experience:
 

• 1-3 years of experience providing chair side assistance to dental providers in the examination and treatment of patients required

Licenses:
 

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross required

• CDA-Certified Dental Assistant - DANB - Dental Assisting National Board Inc

Knowledge, Skills and Abilities:
 

• Knowledge of dental materials such as composites, amalgam, impression materials, and Iso-dry

• Knowledge of patient record maintenance procedures.

• Knowledge of OSHA, CDC, ADA Joint Commision safety guidelines.

• Skill in placing and positioning suction tubes and isolation devices in patients.

• Excellent customer service skills and communication.

• Ability to follow Dentist’s instructions.

• Works with front office to schedule patients.

• Calming, positive, and supportive chairside manner