About the role

• Assist with management of a 4.1 million square foot portfolio of industrial properties located throughout Orange County, CA including an extremely active business park.
• Provide support to Assistant Property Manager, Property Manager and ROM as needed.
• Assist with management of multiple industrial properties.
• Process Accounts Payable including utilities.  
• Generate and process service contracts, purchase orders, and work authorizations.  Includes working in the PMWeb program.
• Generate and track tenant billable requests, ensuring appropriate approvals have been approved prior to processing.
• Assist with maintaining compliance files, maintain tenant lease files.
• Oversee certificate of insurances for vendors and tenants and maintain tracking forms.
• Assist with accounts receivables for tenants and update delinquency notes.
• Prepare rent adjustments and tenant charge-backs, assist with rent payment inquires via tenant payment portal.
• Manage service requests.
• Follow up on all service orders to ensure high tenant satisfaction.
• Manage new vendor set up process.
• Provide support to Assistant Property Manager, Property Manager and Senior Property Manager.
• Provide office administrative support.
• Help coordinate tenant engagement events.
• Involvement and coordination of Benchmarking and ESG initiatives
• Adaptable to working in multiple platforms relating to capital projects, budgeting, accounts payable, accounts receivable, PM’s and work orders. 
• Special projects as needed

What we are looking for in a candidate 

• High school diploma required.
• Four year degree is preferred.
• 1-2 years of real estate experience in Property Management and/or Real Estate required.
• Must have pleasant, clear voice and good command of the English language.
• Must have the ability to multi-task and handle interruptions calmly and politely.
• Proficient with MS Office Suite, including Word, Excel and Outlook
• Experience with MRI and/or Avid a plus.
• Strong organizational, problem-solving/ analytical skills; able to manage priorities & workflow.