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RN Back-Office Supervisor - Santa Monica Internal Medicine-Pediatrics & Immediate Care
UCLA
Application
Details
Posted: 06-May-26
Location: Santa Monica, California
Internal Number: 152031784
Description
Bring your clinical leadership to a dynamic, patient‑centered practice that serves patients across the lifespan.
The RN Back‑Office Supervisor (Ambulatory Care Patient Supervisor 2) plays a key leadership role at UCLA Health’s Santa Monica Internal Medicine‑Pediatrics & Immediate Care clinic, supporting a highly respected Med‑Peds model known for outstanding care and service. This position blends hands‑on clinical expertise with operational leadership, partnering closely with physicians and operations leaders to ensure safe, efficient, and high‑quality care in a fast‑paced ambulatory setting.
In this role, you will lead, coach, and mentor clinical staff while shaping workflows that enhance patient access, quality, and experience. The RN Back‑Office Supervisor oversees staffing, and supports performance and patient safety initiatives. This is an ideal opportunity for a clinically strong RN who enjoys developing teams, solving operational challenges, and making a direct impact on both patient outcomes and staff success-while advancing their leadership career within UCLA Health.
$61.54- $142.77
Qualifications
Current California RN License
Bachelor’s degree in nursing or Masters (must be able to provide Official Transcripts and/or original diploma from a registered nursing program)
BLS from the American Heart Association or American Red Cross
Minimum 3 years of Emergency, Acute Care, Urgent Care, and Pediatric experience
Proven knowledge of adult and pediatric patient populations and ambulatory/urgent care workflows
Strong clinical skills including medication administration, phlebotomy, IV starts, and acute patient triage
Ability to recognize and respond to abnormal clinical findings and laboratory results
Demonstrated ability to provide direct patient care and clinical support during emergencies
Outstanding organizational skills with the ability to manage competing priorities in a fast‑paced, high‑volume environment
Effective interpersonal and communication skills with the ability to work collaboratively with patients, families, physicians, and staff
Ability to maintain professionalism, confidentiality, and composure in challenging or rapidly changing situations
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
