Job Description

When the work you do every single day has a crucial impact on the lives of others, every effort, every detail, and every second matters. This shared culture of passion and dedication pulses through Cedars-Sinai, and it?s just one of the many reasons we?ve consistently achieved Magnet designation for nursing excellence. From working with a team of premier healthcare professionals to using pioneering facilities, you?ll have everything you need to do something incredible-for yourself, and for others. Join us, and discover why we have been recognized ten years in a row on the "Best Hospitals" Honor Roll by U.S. News & World Report.

The Patient Support Specialist at Cedars-Sinai Medical Center is responsible for all aspects of processing inpatient Imaging orders and helping the tech in charge, with coordinating patient flow. You will be expected to organize, prioritize and perform work in a timely and efficient manner, within established guides, practices and procedures. Using critical thinking skills, make judgment calls and involve the radiologist, nurse and technologist when necessary. 

• Coordinates multiple inpatient procedures, including ultrasound, vascular, mammography and nuclear medicine.
• Schedules, modifies, reschedules, and cancels requests and coordinates inter/intra department to assist with patient flow. 
• Dispatches transportation staff and coordinates radiologist-assisted procedures. 
• Monitors incoming orders and the Inpatient worklist throughout the day for new orders, makes calls to nursing floors regarding exam time estimates, and provides exam-specific information. 
• Dispatches the portable technologists and keeps them informed of new portable requests, verifies inpatient orders, and obtains exam specific lab results. 
• Assists the technologists in maintaining the RIS open orders, using PACS as a checkpoint. 
• Telephone duties include taking incoming calls; triaging, screening, and forwarding calls to appropriate areas. 

Per Diems are assigned shifts on an as needed basis, to cover shifts when full time staff are off. Per Diems may be asked to cover 1st and 2nd shifts.

During training, this would be full time hours. After training, would be assigned as per diem (as needed)

Qualifications

Education:

• High School Diploma or GED required

Experience: 

• A minimum of 2 years of experience in a fast-paced and complex environment where critical thinking skills are necessary required
• Previous experience in a medical environment is desirable
• Medical terminology knowledge is preferred
• Requires strong interpersonal skills for interacting with physicians, nurses, technologists, patients and other customers and personnel of the Medical Center
• Experience demonstrating the ability to handle multiple tasks, ability to prioritize and organize work, and complete assignments timely and accurately required
• Windows based PC experience required

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About Cedars-Sinai Medical Center

Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competi...tive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.

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