The Chief Administrative Officer (VP/CAO) for the UCSF Health Adult Business Unit serves as a senior executive leader ensuring that every patient experiences seamless, coordinated care from admission through discharge and beyond. With primary accountability for patient flow, throughput, and operational excellence across all UCSF Health adult hospitals, this role drives the strategic access and growth priorities that enable UCSF Health to deliver world class care to the communities we serve.

Operating as both a strategic architect and enterprise clinical problem solver, the VP/CAO serves as a business unit utility leader who can be flexibly deployed across assigned strategic initiatives, departments, and priorities based on Adult Business Unit organizational needs. This deployment addresses critical challenges such as resolving capacity constraints, implementing new patient flow models, or leading cross functional initiatives to improve care transitions. Success requires exceptional change management capabilities to drive transformation across complex healthcare delivery systems, build stakeholder engagement and buy in, and facilitate sustainable improvements.

A core responsibility of this role is accountability for Patient Progression and Care Management operations across all UCSF Health adult hospitals. The VP/CAO leads systemwide initiatives to optimize patient flow and redesign case management processes, achieving critical performance metrics across multiple domains: improving emergency department throughput and reducing boarders, optimizing site of service placement and ensuring seamless transitions across campuses, streamlining transfer acceptance protocols, managing length of stay, and developing a backfill strategy for the new UCSF Health Helen Diller Hospital, among other emerging priorities.
This position works collaboratively across the Adult Business Unit and all business units, partnering with Business Unit Chief Operating Officers, the UCSF Health SVP COO, UCSF EVP Chief Clinical Officer, CMOs, CNOs, and other senior leaders to identify clinical and administrative improvement opportunities, streamline processes, resolve complex challenges, and ensure compliance with healthcare regulations while advancing the Adult Business Unit's mission of exceptional patient care.

The VP/CAO drives business development by translating strategic access and growth priorities into actionable initiatives. Applying data driven analysis and performance metrics, this role advances financial sustainability and clinical effectiveness across priority service lines. Through strong partnerships with physician, nursing, and support services leaders, the VP/CAO implements the clinical enterprise plan and new programs and services while identifying and aligning resources to support program development and enhanced care delivery.

The Chief Administrative Officer reports to the Senior Vice President and President of Adult Services.

The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range is dependent on a number of factors including work experience and internal equity within this position classification at UCSF.

Anticipated pay for this position is $450,000-$500,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html