The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
Berkeley, California
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Cedars-Sinai has been named to the Honor Roll for the ninth consecutive year and tied for #1 in California and Los Angeles in U.S. News & World Report?s "Best Hospitals 2024-25" rankings, as well as placed among the very best in 11 specialties nationwide.
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation?s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company?s Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why U.S. News & World Report has named us one of America?s Best Hospitals.
Why work here?
Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.
A Little More About What You Will be Doing
The Supervisor of Clinical Operations RN supports the physician and clinical staff in the delivery of health care by performing operational oversight responsibilities, human resource responsibilities, as well as patient care assessments, and a variety of medically related tasks. The Supervisor is a registered nurse who works in an administrative role in an ambulatory care setting and performs both administrative duties and clinical services as needed or requested.
Primary Duties and Responsibilities
Coordinates all administrative (back office) clinical functions of the medical practice(s); assures a competent back office workforce, and assesses clinical staff for competency; oversees and maintains the vital staff certifications and licensing requirements.
Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
Oversees, and as necessary, performs administrative functions as needed, which can include answering and triaging telephone calls for patient care matters, functioning as a liaison between physicians, the patients and the staff including the front office.
Coordinates, or serves as a liaison, for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, payroll, clinical services, and systems support.
Controls wage and non-wage expenses, including pharmacy and medical supplies, in accordance with budgetary guidelines.
Works in a collaborative role with the management team, staff, and physicians in the clinical practices, as well as related departments throughout the organization.
Function as a key point person in research, setup, and implementation of new procedures, projects, initiatives, workflows, equipment.
Prepare charts as needed, including filing into appropriate sections of the medical records, and assure that all pertinent items are available to the provider before patient care commences.
Sets up exam room/procedure rooms appropriately based on patient visit needs; assist providers in examination/procedure rooms as needed.
May fulfill back-office staff functions as needed including managing patient flow, charting, room prep, vitals, updating and maintaining medical records; and handling designated clinical care telephone interactions.
As directed by the provider may perform designated diagnostic tests; draw, prepare designated lab work and/or specimens; administer immunization, injections, oral, or IV medications; convey lab results to patients; assist in follow-up scheduling needs; answer patient calls in a timely fashion and communication significant clinical findings to the provider.
Serves as an advocate for the patient and utilizes appropriate resources
Qualifications
Job qualifications
Associate's Degree in Nursing required
Bachelor's Degree in Nursing preferred
Work Experience
3 years experience in outpatient medical setting required
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competi...tive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.