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We are seeking a highly organised and detail-oriented Business Rates Administrator to join our Business Rates Finance team. This role will support the day-to-day administration and operational management of client property portfolios, ensuring accurate billing, timely processing, and excellent client service.Working closely with senior team members, you will play a key role in maintaining property and rates data, liaising with billing authorities, and supporting clients with their business rates liabilities.
Key Responsibilities:
Supporting the management of multiple client property portfolios to ensure accurate and up-to-date business rates records.
Checking and verifying business rates bills issued by billing authorities across England, Wales, Scotland, and Ireland.
Maintaining accurate property databases, including occupation details, rateable values, and billing information.
Assisting with the administration of rates liabilities, including exemptions, reliefs, empty property charges, and changes in occupation.
Acting as a point of contact for billing authorities and internal stakeholders to resolve routine queries.
Processing portfolio changes promptly and ensuring records are updated correctly.
Supporting payment cycles, including reconciliation of accounts, monitoring credits, and assisting with refunds.
Producing basic reports and data summaries to support forecasting and cost control.
Assisting with historical business rates audits and data reviews.
Ensuring compliance with internal controls, statutory requirements, and service KPIs.
Providing administrative support to senior consultants and finance team members as required.
Skills & Experience:
Previous experience in a business rates, property, finance, or administrative role (desirable).
A basic understanding of business rates, billing authorities, and rating principles (training will be provided).
Strong attention to detail and excellent organisational skills.
Good numeracy skills and confidence working with financial data.
Proficiency in Microsoft Office, particularly Excel (basic to intermediate level).
Experience using rating or property management systems (e.g. Calcurate, Riverlake) is an advantage but not essential.
Strong communication skills, with the ability to deal professionally with clients and billing authorities.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
A proactive and reliable approach with a willingness to learn and develop.
Work for the Best in the Industry - make your next move here!
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.