Kaiser Permanente - Washington Permanente Medical Group
Seattle, Washington
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The Public Mental Health Partnership (PMHP) is seeking to hire a full-time Clinical Quality Analyst (CQA) to conduct fidelity reviews for ACT/FACT teams across California, as part of its work as a California Center of Excellence (COE) under the BH-CONNECT Initiative. The CQA will conduct fidelity reviews on-site (in person) at team sites in public mental health clinics; extensive travel is expected.
By independently completing semi-structured interviews, medical record reviews, structured observation, and consultation with other CQAs, the CQA will monitor sites throughout California to ensure fidelity to ACT/FACT requirements.
Duties include, but are not limited to:
Maintain impeccable datasets and documents, ensuring data security and privacy.
Analyze collected, complex data and translate into ratings for fidelity scale, and write audience-appropriate, narratives and reports on key findings to share with multiple stakeholders
Based on fidelity review, provide coaching and support to ACT/FACT teams to enhance service delivery
Coordinate cross-functionally with leadership, other CQAs, and other core staff, to flexibly respond to changing needs to complete timely fidelity reviews and reporting, and oversee the full cycle of the QA process for their assigned ACT/FACT sites
Assist training team in developing curriculum, and deliver training both in-person and virtually
Extensive travel to clinic sites for onsite fidelity review, to local sites and, at times, to other parts of California.
Travel: Please note this position if flexible-hybrid. Frequent travel to sites in Central California and surrounding regions (and potentially California at large) will be required. When necessary, occasional travel to the UCLA office will be required.
Pay Range: The salary to be offered will be determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $70,900.00 - $145,200.00 annually.
Qualifications
Required:
Bachelor’s degree in a mental/behavioral health-related field or an equivalent combination of education and experience
Direct experience working in, and/or leading, community-based, multidisciplinary, mental and/or behavioral health teams
Proficiency with MS Office software, including Word and Excel
Experience communicating complex information to people with varying levels of education/training and different learning styles
Demonstrates strong interpersonal style that facilitates stakeholder engagement, and is person-centered, strength-based, and recovery-oriented
Ability to analyze and synthesize large amounts of data and prepare clear reporting and recommendations for clinic sites throughout California
Experience leading or participating in program evaluations, fidelity reviews, quality assurance, quality improvement, and/or data-driven quality monitoring processes in clinical settings
Ability to work both collaboratively and autonomously
Must have access to reliable transportation for travel to service delivery sites throughout within county, to neighboring counties, and/or California at large
Highly Preferred:
Advanced degree in a mental/behavioral health related field i.e. MSW, PhD, MA, PsyD, PhD or EdD
Demonstrated thorough knowledge of evidence-based clinical models for serving individuals with severe mental illness such as Full Service Partnership (FSP), Assertive Community Treatment (ACT), Forensic Assertive Community Treatment (FACT), Housing First, Critical Time Intervention (CTI), Intensive Case Management (ICM), and/or similar programs
Knowledge of the mental health issues impacting individuals experiencing severe mental illness, homelessness, and/or co-occurring disorders
Experience providing clinical support, including training/consultation, for staff at remote sites who are dealing with challenging cases and caseloads
Training expertise focused on the complex issues faced by community-based, multidisciplinary, mental and/or behavioral health teams and their clients
Preferred:
Familiarity with collaborative workspaces, such as Google Drive, Box, and/or SharePoint
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
