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Make a positive impact on one of the nation’s top health systems. Take your professional expertise to the next level.
This position supports the UCLA Alzheimer’s and Dementia Care Program (ADCP) by working closely with Dementia Care Managers (DCMs) to coordinate patient care, data management, and follow‑up activities. The incumbent manages and maintains program data, documents care activities in the electronic medical record, and communicates professionally and compassionately with patients and caregivers by phone and email.
The role includes scheduling appointments, conducting needs assessments for patients with lower acuity levels, identifying families in crisis, and connecting patients and caregivers to appropriate community resources. The incumbent reviews and processes patient documentation, supports data analysis and reporting, and collaborates with DCMs to ensure accurate patient acuity assignments. Regular meetings with the supervising DCM support coordinated care planning and continuous program improvement.
Salary: $30.36 - $43.49 hourly
Qualifications
Required:
Demonstrates proficiency with computer skills (MS Office Suite), document scanner and other software
Oral and written communication skills to obtain and to convey information clearly, concisely and accurately.
Able to apply care management protocols to patients/caregivers, as appropriate.
Ability to analyze and relay potential concerns to Dementia Care Manager, as appropriate
Interpersonal skills to effectively develop and maintain cooperative working relationships with faculty, administrators, students and with elderly patients.
Ability to understand and to adhere to University and UCLA Health policies and procedures, especially as it pertains to patient and family confidentiality.
Attention to detail, in order to accurately enter and manage database for ADCP
Ability to identify and to prioritize based on needs assessment from information provided.
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
