The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
Berkeley, California
Featured! Featured!
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Patient Service Representative - San Luis Obispo Primary & Specialty Care
UCLA
Application
Details
Posted: 24-Apr-26
Location: San Luis Obispo, California
Internal Number: 151897388
Description
There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself.
As a Patient Service Representative for our San Luis Obispo Primary & Specialty Care Clinic, you will have the opportunity to provide direct support to the physicians and patients for assigned primary and/or specialty care. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources, obtaining insurance authorizations and providing follow-up through telephone and EPIC/Care Connect.
Pay Range: $30.36 - $43.49 hourly
Qualifications
Required
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
Ability to creatively integrate competing demands into a productive working environment.
Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
Ability to provide coverage for Community Clinics as assigned.
Preferred:
Knowledge of specific specialty practice and workflows
Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
Familiarity and knowledge of authorization process & managed care programs
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
