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Join the Development Operations team at Phoenix Children’s Hospital Foundation! The Specialist I, Gift Processing will support Foundation colleagues who deliver first-class programs, events, and recognition and are passionate about Phoenix Children’s mission of providing hope, healing, and the best healthcare to children and their families. The ideal candidate will be comfortable working in a dynamic and fast-paced environment, has a great attention to detail, is self-motivated, possesses strong customer service skills, and can work well independently or with a group.
Key functions: •Handle day-to-day gift processing activities, including complex gift batching, donor acknowledgement communications, and gift-related customer service •Monitor and reconcile gifts through new and existing fundraising platforms used by the Foundation •Strengthen data integrity, and lead projects which improve gift processing and acknowledgement accuracy •Manage workflow and provide support to manager for month end reconciling and closing •Take lead role on various project execution within Decision Support
Working in close collaboration with leadership, the Specialist I assists in the development and implementation of many aspects of multiple programs that align with hospital’s mission and support the Foundation’s goals. Working independently, the Specialist I may be in charge of overseeing program/project execution that could include staffing, volunteers, budget and fundraising goals from start to finish. This position may also be responsible for special events that publicize the organization and its programs to the community. Position may have direct and/or indirect oversight of lower-level staff members and/or volunteers.
Education
Bachelor’s degree in related field or equivalent experience. (Required)
Bachelor’s degree in related field. (Preferred)
Experience
3 years of related experience in related specialty. (Required)
Project and/or program management experience. (Preferred)
People management experience. (Preferred)
Special Skills
Strong written and verbal communication skills provided in a professional manner with a positive disposition. (Required)
Excellent organizational abilities with acute attention to detail and multi-tasking. (Required)
Knowledge and experience working with a variety of computer software. (Required)
Self-motivated with a desire to exceed objectives. (Required)
Ability to maintain a flexible schedule to accommodate occasional night and weekend activities. (Required)