Stanford University is one of the world's leading teaching and research universities. Founded in 1891, Stanford's mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world. With world-class scholars and seven schools located together on a single campus, Stanford offers academic excellence across the broadest array of disciplines including business, education, engineering, humanities and sciences, law, medicine, and sustainability. It also is an engine of innovation, blending theory and practice to move ideas and discoveries from labs and classrooms out into the world. Stanford strives to foster a culture of expansive inquiry, fresh thinking, searching discussion, and freedom of thought - preparing students for leadership and engaged citizenship in the world. The university is located between San Francisco and San Jose in the heart of California's Silicon Valley, on a scenic 8,180-acre campus.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high-quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $3B asset portfolio comprising over 7 million square feet--one-third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises. In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions: Student Housing Operations & Stanford Conferences; Stanford Dining and Hospitality & Auxiliaries; Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners--Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.
"Students (Customers) First" is R&DE's mantra and its strategic goals reflect its commitment to delivering service excellence to the campus community. R&DE's belief is "students are never an interruption in our day; they are the reason we are here."
R&DE's dedication to promoting fair treatment, access to opportunities, and a positive work environment is reflected in its essential priorities and efforts for cultivating a culture of operational excellence as a foundational cornerstone. R&DE is committed to creating and sustaining inclusive excellence where all staff feel a sense of belonging and are empowered to thrive.
This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.
Anticipated Shift:
The anticipated shift is based on the operational needs and can change at any time with notice. Wednesday - Sunday 3:00pm-12:00am
JOB PURPOSE:
Oversee assigned staff and responsibility areas related to facilities management or building/equipment maintenance. Participate in department/unit strategic management.
CORE DUTIES:
Under the general direction of the Director, Maintenance Operations, the Facilities Engineer provides operational and technical support for all after-hours maintenance operations tasks including mechanical, electrical, plumbing, carpentry, commercial kitchens and residential appliance maintenance, Project Crew work, and contracted services operations.
Requires effective communication, technical leadership, work coordination, prioritization and direction in the maintenance, troubleshooting, repair and operations of building systems and equipment; develops strategic plans to further improve the effectiveness of the Maintenance Operations group after-hours services.
Assist all staff with troubleshooting, repair guidance, technical issues including in-field visits to sites to determine repair needs.
Coordinate after-hours contracted building systems repair projects as assigned.
Assist with troubleshooting/problem solving for issues with building mechanical, electrical, plumbing systems and commercial food service equipment - including refrigeration systems, commercial cooking equipment, commercial dishwashing equipment - ensuring a high level of repair work quality through work quality checks.
Function as the primary point of contact for after-hours communication for Maintenance Operations internally within MCP and with campus partners
Monitor incoming radio service calls providing work task assignment coordination assistance as needed; ensure timely response to service calls and performance of assigned preventive maintenance tasks; assist with coordination of emergency response work.
Seamlessly coordinates after-hours maintenance work with shop Assistant Directors, Contracted Service Managers, stakeholders throughout R&DE.
Clarify and resolve problems spanning multiple areas or technical fields and/or oversee or develop programs within assigned facilities.
Authorize the use of department purchasing card/ensuring compliance for after-hours emergency parts and supplies purchases.
Manage and/or develop budget for areas of responsibility, including staffing, maintenance, contracts, etc.
Manage ongoing service contracts as applicable.
Participate in department/unit strategic management, including making recommendations involving short-term planning for facility-type projects and for longer-range programs/projects; providing input into long-range financial, budgeting, and programmatic planning and development; providing input into the development of policies and procedures; interpret and manage policies and procedures for assigned area.
Oversee and/or monitor project activities; ensure integration with larger unit goals; coordinate with staff, subcontractors, and/or vendors.
Functions as the on-site management presence for all after-hours Maintenance Operations staff.
Effectively coordinates emergency situations, repair projects with Maintenance Operations colleagues, the Duty Supervisor and Emergency Response Supervisor program participants; coordinates with senior management as needed.
Completes and sends after-hours activity reports out as directed.
Manages the Duty Supervisor Program.
MINIMUM REQUIREMENTS:
Education & Experience:
Bachelor's degree in engineering or other appropriate technical area, or combination of technical education, training, and experience. Two or more years of experience managing facilities operations and maintenance staff in an environment with a variety of building types (administrative offices, classrooms, laboratories, residential & dining facilities, auditoriums, etc.).
Knowledge, Skills and Abilities:
Knowledge of environmental and safety rules, regulations, and policies. Ability to conduct job site inspections to ensure compliance.
Demonstrated ability to work and communicate effectively with others.
Demonstrated experience managing service contracts.
Demonstrated experience developing and managing budgets.
Demonstrated experience planning, developing, and implementing programs.
Preferred Skills:
Journey-level certification in a trade.
Knowledge of building systems, facilities maintenance operations, the specific work of each trade, ability to effectively prioritize work, assess impacts of building systems issues.
Ability to develop an understanding of R&DE/University operations, processes, procedures and ensure compliance for after-hours maintenance operations.
Ability to effectively allocate resources among competing needs, assess relative severity of situations; be resourceful in pursuing all resource options to resolve an issue.
Demonstrated ability to work and communicate effectively with others - verbally and in writing; generate reports clearly, accurately, timely.
Possess intermediate/higher level computer skills - Microsoft suite; have or develop proficiency in Tririga work order system.
Requires frequent verbal communication with staff, shop Assistant Directors, other stakeholders, residents in-person and by phone/radio.
Ability to assist with on-boarding training for new after-hours Maintenance Operations staff with regards to policies, procedures, building location, systems, general knowledge.
Demonstrated knowledge of building systems and individual building trades roles including mechanical, electrical, plumbing, and other building systems.
Demonstrated familiarity with the operation and maintenance requirements for refrigeration systems, commercial cooking equipment, commercial dish washing equipment, other commercial food service equipment.
Demonstrated experience managing service contracts.
Demonstrated experience developing and managing budgets.
Demonstrated experience planning, developing, and implementing programs.
Demonstrated ability to communicate effectively verbally and in writing including explaining technical information to non-technical audiences.
Ability to interpret planning specifications, documents, working drawings, and related reports.
Certifications and Licenses:
None
PHYSICAL REQUIREMENTS:
Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds.
Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds.
Occasionally kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.
WORKING CONDITIONS:
Requires 24-hour response availability seven days per week for emergency situations.
May be exposed to noise > 80dB TWA.
May work at heights 4 - 10 ft.
WORK STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Supports R&DE Diversity, Equity, Inclusion, and Belonging goals and policies.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu
The expected pay range for this position is $145k to $155k per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
Why Stanford is for You:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Why work at Stanford?Stanford University has changed the world, over and over again.We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment. How will it change you?
