Under the direction of a Patient Escort Dispatcher or Supervisor, the Patient Escort safely and professionally transports patients and patient‑related items throughout the UCLA West Valley Medical Center. This role supports a 24/7 operation and works closely with clinical and non‑clinical teams to ensure timely, efficient, and compassionate patient movement.

Key Responsibilities

• Transport patients throughout the hospital using gurneys, beds, wheelchairs, cribs, and other approved equipment.
• Safely transport patients requiring oxygen (e.g., nasal cannula, masks, aerosols) and those under isolation precautions, following required safety and PPE protocols.
• Assist licensed nursing staff with patient transport involving IV pumps, traction equipment, and other medical devices.
• Apply age‑appropriate care, assessment, and communication to meet the needs of patients and their families.
• Follow Safe Patient Handling policies, utilizing lift equipment and proper techniques to prevent injury.
• Deliver and retrieve specimens, blood products, medications, medical equipment, medical records, and other items as assigned.
• Retrieve and return unused gurneys and wheelchairs to designated equipment areas.
• Transport decedents to the morgue using approved equipment and procedures; upon clearance, operate the morgue van for inter‑morgue transport.
• Field‑train new hires and volunteers on transport basics, equipment use, and safety procedures.
• Communicate effectively with patient escorts, nursing staff, physicians, and other hospital personnel.
• Escalate issues, delays, or unusual situations to the dispatcher, supervisor, or manager as appropriate.
• Adhere to all hospital and departmental policies, maintaining a professional appearance and demeanor at all times.