Kaiser Permanente - Washington Permanente Medical Group
Spokane, Washington
Featured! Featured!
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Administrative Supervisor- East-West Medicine (Santa Monica)
UCLA
Application
Details
Posted: 03-May-26
Location: Santa Monica, California
Internal Number: 152003535
Description
The Administrative Supervisor oversees daily administrative operations to ensure efficient workflow and quality patient service. Responsibilities include supervising and training staff, managing appointment scheduling and workques using Epic CareConnect, and verifying medical insurance coverage. The role requires prioritizing multiple tasks, triaging patient concerns, and maintaining professional communication with patients, physicians, and staff. Proficiency in Microsoft Office and database programs, along with knowledge of medical terminology, is essential. The supervisor collaborates with clinical and administrative teams to optimize processes and support clinic success.
$31.51-$62.64
Qualifications
Strong working knowledge of medical insurance plans and types of coverage provided, with the ability to oversee accurate verification, billing, and charge reconciliation processes.
Proficient in Epic CareConnect, including appointment scheduling and charge worklist maintenance (REQUIRED).
Proven supervisory and team-building experience, with the ability to mentor staff, set priorities, and ensure efficient suite operations.
Excellent organizational skills to manage multiple tasks, monitor clinician schedules, and adapt to shifting priorities.
Ability to triage patient concerns, elicit relevant clinical information, and assign appropriately based on established protocols.
Skilled in diplomatic and professional communication with patients, physicians, and staff.
Skill in using a PC with associated programs including Microsoft Word, Excel, and email.
Skill in demonstrating work experience with a database computer program to support clinic operations.
Knowledge of medical terminology, and ability to work both independently and collaboratively to meet clinic and operational goals.
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
