As a Patient Transport Logistics Supervisor, you will oversee day-to-day operations of patient transport and lift team services, ensuring safe, efficient, and timely movement of patients across the organization. You will lead a team responsible for positioning, transferring, and transporting patients via wheelchair, bed, or gurney, including those requiring moderate to total assistance.
This role plays a critical part in supporting patient flow, staff coordination, and safe patient handling practices while maintaining high service and quality standards.
Key Responsibilities
Supervision & Operations
Oversee daily staffing, assignments, and workflow for Patient Transport, Lift Team, and Logistics staff
Lead daily huddles and provide real-time guidance to ensure operational efficiency and service excellence
Monitor productivity and maintain accurate shift activity logs
Patient Care & Safety
Ensure safe patient handling practices, including lifting, turning, transferring, and repositioning
Serve as the department’s Safe Patient Handling Champion, promoting compliance and best practices
Training & Development
Train and onboard new hires across Patient Transport, Lift Team, and Logistics functions
Provide ongoing coaching and instruction to support staff performance and development
Quality & Compliance
Conduct administrative walkthroughs to ensure compliance with departmental standards and quality expectations
Oversee equipment maintenance, cleaning, and disinfection protocols
Coordination & Support
Perform dispatching and clerical functions to support logistics operations
Support decedent affairs processes with professionalism and sensitivity
Serve as a departmental liaison to address service concerns and support service recovery efforts
Salary Range: $31.03- $65.90 Hourly
Qualifications
Preferred:
BLS certification from the American Heart Association or Red Cross.
Understanding of basic medical terminology and CareConnect (Logistics Dashboard)
Dispatching experience
Experience in patient transport, lift team, or logistics
Ability to transport patients in medical equipment using correct body mechanics.
Ability to follow established lift/transfer procedures in a safe and competent manner such as repetitive bending, stooping, squatting, standing, and sitting for long periods of time; and lift, push, and pull a minimum of 150lbs.
Interpersonal skills to interact diplomatically and sensitively with patients.
Ability to read, write, and speak in the English language.
Maintain cooperative working relationship with co-workers and all hospital staff.
Ability to perform basic arithmetic computations.
Required:
Requires a minimum of 5 years experience in an acute care hospital in the Transportation Department or equivalent in a management position.
Demonstrated skill in project management, including performance of functional and operational analysis.
Knowledge of Federal, State, and University regulations as they pertain to areas of responsibility.
Knowledge of community and national healthcare institutions administrative practices and trends.
Managerial skills to accomplish the many projects related to the management of the diverse areas of responsibilities.
Ability to review and analyze information under time constraints and make prompt and appropriate decisions. Knowledge of business management principles and practices in a teaching/research health center, and skill in applying those principles to the department operation.
People skills to foster a positive work environment to create effective liaison with areas throughout the hospital, and to interact diplomatically with the public in a high-volume public contact setting.
Skill in organizing material and information in a systematic manner to maximize efficiency and minimize duplication effort.
Ability to work varied hours upon short notice or report to work in the event of a disaster or staffing problems.
Ability to work with frequent interruptions and to deal with many details within a short span of time.
Skill in analysis, budget preparation and control. Skill in developing long and short-range goals which are compatible with the overall Medical Enterprise objectives.
Skill in independently identifying workflow, patient flow, personnel, and procedural problems and implementing viable solutions.
Managerial skill to direct the recruitment, selection, and discipline of subordinate personnel.
Skill in initiating team-building techniques to create a positive work environment and organizational cohesiveness.
Ability to assess division training needs, develop appropriate training programs using a variety of available resources.
Ability to establish and sustain effective relationships with external agencies, professional staff, administrators, and employees.
Detailed knowledge of current state and federal resource programs, eligibility requirements and protocols.
Demonstrated knowledge of Staff Personnel policies and procedures.
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
