The Facility Executive â“ Soft Services is responsible for managing and maintaining non-technical services within the building, such as housekeeping, cleaning, pest control, waste management, and overall hygiene. The role ensures a clean, safe, and pleasant environment for occupants and visitors.
🧹 Key Responsibilities
1. Housekeeping Management
Supervise housekeeping staff and daily cleaning activities
Ensure cleanliness of offices, common areas, washrooms, and parking spaces
Monitor cleaning schedules and quality standards
2. Vendor & Staff Coordination
Manage housekeeping, pest control, and waste management vendors
Ensure vendor compliance with service level agreements (SLAs)
Track attendance and performance of outsourced staff
3. Hygiene & Safety Compliance
Maintain high standards of hygiene and sanitation
Ensure proper waste segregation and disposal
Follow health, safety, and environmental guidelines
4. Inventory & Supplies Management
Maintain stock of cleaning materials and consumables (tissues, soaps, etc.)
Raise purchase requests and control usage to avoid wastage
5. Complaint Handling
Address tenant/employee complaints related to cleanliness or services
Ensure timely resolution and maintain service quality
6. Reporting & Documentation
Maintain daily reports, checklists, and inspection logs
Prepare MIS reports for management review
ðŸ› ï¸ Required Skills
Good communication and team management skills
Attention to detail and cleanliness standards
Basic computer knowledge (Excel, reporting)
Problem-solving and coordination ability
🎓 Qualifications
Graduate or Diploma (preferred)
Experience in facility management or housekeeping supervision (1â“3 years preferred)
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.