Front Desk & Attendance Manager

Status: Regular, Full-Time
Work Year: 12 Months
Classification: Non-Exempt
Hourly Range: $24.00–$29.00 per hour
Reports To: Assistant Principal of Students

About Flintridge Sacred Heart Academy

Flintridge Sacred Heart Academy (FSHA) is a Catholic, Dominican, independent, college-preparatory day and boarding high school for young women. Rooted in the Dominican values of faith, integrity, and truth, FSHA is committed to educating the whole person—intellectually, spiritually, and socially—within a vibrant and inclusive learning community.

Position Summary

Under the supervision of the Principal and Assistant Principals, the Front Desk & Attendance Manager serves as the first point of contact for students, families, faculty, staff, and visitors. This role is responsible for managing front office operations, student attendance processes, campus visitor management, and a wide range of administrative support functions for the high school administration team.

The ideal candidate is organized, professional, calm under pressure, and able to manage multiple priorities in a fast-paced school environment.

Essential Duties & Responsibilities

Front Desk & Office Operations

• Answer and direct incoming phone calls professionally
• Screen and route calls appropriately
• Welcome and assist visitors, students, and families
• Maintain campus security procedures and visitor management protocols
• Monitor security cameras and maintain visitor logs
• Notify appropriate personnel when guests arrive on campus
• Sort and distribute incoming mail and deliveries
• Support calendar coordination and scheduling as needed
• Schedule facilities and repair requests for faculty and administrators
• Coordinate copy machine maintenance and supply requests
• Manage projects for the Assistant Principal of Student Affairs, including sorting, filing, and collating materials
• Oversee the school bell and PA announcement systems, including special schedule adjustments
• Maintain office and classroom supply inventory, including Scantrons and copy machine supplies
• Issue student work permits
• Participate in emergency drills and campus safety procedures
• Provide additional administrative support to Assistant Principals as needed
• Perform other duties as assigned by administration

Attendance Management

• Manage daily student attendance processes and records
• Maintain detailed logs of parent communication regarding absences and tardies
• Prepare daily sign-in and sign-out sheets
• Maintain accurate attendance records for emergency preparedness
• Prepare dismissal slips for students leaving campus early
• Notify teachers and administration of attendance discrepancies
• Investigate and report situations in which a student marked present becomes unaccounted for
• Communicate with residence hall staff to verify absences and tardies for boarding students
• Run and distribute daily attendance reports by the end of second block
• Track faculty attendance and sign-out logs
• Arrange substitute coverage and prepare semi-monthly substitute payroll reports

Skills, Knowledge & Abilities

• Professional, positive, and service-oriented demeanor
• Strong organizational skills with excellent attention to detail and follow-through
• Ability to prioritize tasks and work effectively in a high-interruption environment
• Excellent interpersonal and communication skills
• Ability to maintain confidentiality and exercise sound judgment
• Flexible and adaptable in changing situations and emergencies
• Ability to work independently and take initiative
• Strong multitasking and time-management skills
• Knowledge of proper office procedures and telephone etiquette
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Experience with school systems such as Naviance and TologNet preferred
• Understanding of California student records regulations and confidentiality requirements
• Front office or receptionist experience preferred, ideally in a school setting

Physical Requirements

• Ability to sit, stand, walk, bend, stoop, and reach throughout the workday
• Ability to lift, carry, and move items up to 30 pounds
• Ability to perform repetitive hand movements for typing and data entry
• Strong verbal communication, hearing, and visual abilities required
• Ability to work effectively with frequent interruptions and multiple simultaneous demands

Compensation & Benefits

FSHA offers a competitive hourly range of $22.00–$26.00, commensurate with experience and qualifications.

Eligible employees receive a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 403(b) retirement plan with a 5% employer contribution after one year
• Employer-paid life insurance, AD&D, and long-term disability coverage
• Generous paid time off, including vacation, holidays, sick leave, and personal days
• Professional development reimbursement
• Complimentary daily lunch
• A collaborative and welcoming campus community in La Cañada Flintridge

Commitment to Diversity & Inclusion

Diversity is a vital element of Flintridge Sacred Heart Academy’s mission to educate young women for a life of faith, integrity, and truth. We are committed to fostering a welcoming and inclusive community that honors the dignity and uniqueness of every individual as part of the diversity of God’s creation.

Equal Opportunity Employer

Flintridge Sacred Heart Academy is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.

In accordance with California’s Fair Chance Act, FSHA will consider qualified applicants with criminal histories in a manner consistent with applicable laws. Reasonable accommodations are available throughout the hiring process.

California Compliance Notice

In accordance with California law (Education Code §44939.5, as amended by SB 848), applicants applying to educational institutions must disclose all current and former employment with California educational institutions. Any offer of employment is contingent upon completion of required employment verification procedures.

About Flintridge Sacred Heart Academy

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